RAD is committed to providing the highest level of customer care. To ensure each customer is completely satisfied, we guarantee all RAD products to be free of manufacturer defects and to perform to the highest quality standards.

If you are not completely satisfied with your purchase, your order can be returned for a full refund, less shipping charges, within 30 days of delivery.*

How to return my items? Easy! Follow the steps below:
1. Simply e-mail with the details of your return
2. Re-package your products (in the original packaging) and ship to:
          ATTN: Returns
          2031 Bryant Street
          Denver, CO 80211
3. Once received, we'll process your return within 7 days

The following returns will not be accepted:
     • It has been over 30 days since you received your order
     • The item has been altered or damaged after being received

RAD engineers quality, durable, and reliable products. If your tool ever breaks down due to a manufacturer defect, simply notify us of the problem and we'll replace it. We stand by our tools for a lifetime, and that's a guarantee you can stand by, too.